Leading Your Team Through Change

Change management skills for people managers

Strengthen your managers’ ability to lead people through change in a way that reduces resistance, increases engagement, and helps change initiatives achieve their intended outcomes faster.

Available as both enterprise training and an open enrollment program.

Why do people managers play such a critical role in change?

People managers play a critical role in successful change because they are closest to employees’ day-to-day work. Employees look to their immediate manager for clarity about why change is happening, what it means for them, and how they can successfully navigate it.

People managers act as communicators, advocates, coaches, and supporters who help their teams adopt new ways of working and move through change successfully.

Leading Your Team Through Change equips managers with the practical framework, communication techniques, and tools they need to engage their teams throughout change, even when uncertainty or resistance arises.

Common challenges during organizational change include:

Change messages fail to reach employees effectively
Teams resist change, either actively or passively
Managers are unclear about what is expected of them
Change creates uncertainty and additional workload
Organizations struggle to realize the intended benefits of change

Leading Your Team Through Change helps managers:

Understand their role in successful change
Communicate change effectively and confidently
Manage resistance constructively, both their own and their team’s
Support employees throughout the transition
Reinforce and sustain change in everyday work

What will participants learn?

UNDERSTAND THE PSYCHOLOGY OF CHANGE

Learn why people respond differently to change and how to lead change from the employee’s perspective.

APPLY THE PROSCI ADKAR® MODEL

Learn how to apply the Prosci ADKAR® Model to facilitate individual change.

LEAD THROUGH THE FIVE CLARC ROLES

Develop the skills to lead change by embodying the CLARC roles for people managers: communicator, liaison, advocate, resistance manager, and coach.

MANAGE RESISTANCE

Gain practical techniques for managing resistance and coaching employees through transition.

SUPPORT YOUR TEAM THROUGH CHANGE

Learn how to build clarity, confidence, and commitment throughout the change journey.

REINFORCE CHANGE

Help your team sustain change, reinforce new ways of working, and celebrate success.

Who should attend?

The program is designed for people managers and team leaders responsible for leading employees through change.

The program is particularly suited for:

Front-line supervisors
Team leaders
Middle management
Senior directors leading organizational change
HR and transformation support roles

This program is not intended for change practitioners or project managers responsible for developing organizational change management plans. For that purpose, explore the Prosci Change Management Certification Program.

Program agenda

Understanding change

Foundational change concepts
Prosci ADKAR® Model
Change management best practices and research
Preparing yourself for change

Leading your team through change

The five CLARC roles for people managers
Effective change communication and advocacy
Managing resistance and coaching employees through transition
Supporting employees during change
Reinforcing change and celebrating success

FAQs

How long is the Leading Your Team Through Change program?

The program is typically delivered as a one-day workshop. It can also be divided into two half-day sessions if needed.

Can the program be delivered for our organization?

Yes. The program is designed primarily as enterprise training and can be tailored to your organization’s change initiatives.

Is the program available virtually?

Yes. The program is available in both in-person and virtual instructor-led formats.

Do participants need previous change management experience?

No. The program is designed specifically for people managers and requires no previous change management training.

What if some participants have attended change management training before?

That’s not a problem. This program focuses specifically on the practical role of people managers during change and is valuable regardless of previous training.

What is the recommended group size?

The recommended group size is typically 10-20 participants. Larger or smaller groups can also be accommodated.

In which languages is the program available?

Through the global Prosci network, the program is available in many languages. Change Partners delivers the program in Finnish, English, Estonian, Latvian, and Lithuanian.

Does the program include practical exercises?

Yes. The program includes interactive exercises, discussions, and activities that help participants apply the concepts to their own work.

What materials do participants receive?

Participants receive a program workbook, digital content, resources, and tools, including access to Prosci research content through the Research Hub and Knowledge Hub.

How does the program support our organization’s current change initiatives?

Participants continuously apply the concepts to their own organizational changes and leave with practical approaches they can immediately use.

Can this program be part of a broader change initiative?

Yes. The program integrates well into broader organizational change, leadership development, and transformation programs.

What business benefits does the program provide?

When managers know how to support employees through change, organizations experience smoother implementations, faster adoption, and less resistance. Because managers are closest to employees, they play one of the most influential roles in helping people successfully adopt change.

What is the program based on?

The program is built on more than 30 years of Prosci research and global best practices in change management. Participants also receive access to the supporting research.

Do participants receive a certificate?

This program is not a certification program. However, participants can receive a digital certificate of completion that can be shared on LinkedIn if requested.

How quickly can the program be delivered?

Programs can typically be scheduled within a few weeks, depending on participant numbers and delivery format.

Can the program incorporate our own organizational change cases?

Yes. Organizational change initiatives are actively used throughout discussions and exercises whenever possible.

Why do organizations choose the Prosci approach?

Prosci is one of the world’s leading change management methodologies, built on more than 30 years of research and the experiences of thousands of organizations across industries. It combines practical tools, clearly defined roles, and research-based methods that help organizations successfully implement change in practice.

Prosci’s research shows that organizations with excellent change management are up to seven times more likely to achieve successful change outcomes than those that do not systematically manage the people side of change.

Prosci provides organizations with a common language, proven framework, and practical tools for leading transformations while continuously strengthening organizational change capability and resilience.

30+

years of change management research

80

countries in the global Prosci network

7X

greater likelihood of successful change

Facilitators

Through the global Prosci network, we deliver consistent learning experiences in more than 80 countries and in local languages. In Finland, your organization’s change capability is supported by:

Teppo Kolehmainen

CEO & Change Advisor

Teppo is an experienced change management consultant, trainer, and advisor. He is a recognized advocate for change management and has certified hundreds of change management professionals.

Riikka Jakovuori

Partner & Change Advisor

Riikka has more than 20 years of experience leading business, strategy, and culture transformation initiatives. She is a Prosci expert, consultant, and leadership coach.

Want to strengthen your managers’ change leadership skills?